Peugeot 2008: PEUGEOT Connect Nav / Frequently asked questions

The following information groups together the answers to the most frequently asked questions concerning the system.

Navigation

I cannot enter the navigation address.

The address is not recognised.

The route calculation is not successful.

The route settings may conflict with the current location (for example, if toll roads are excluded but the vehicle is on a toll road).

I do not receive "Danger zone” alerts.

You have not subscribed to the online services option.

The POIs do not appear.

The POIs have not been selected.

The "Danger zone" audible warning feature is not working.

The audible warning is not active or the volume is too low.

The system does not suggest a detour around an incident on the route.

The route settings do not take account of TMC messages.

I receive a warning about a "Danger area" that is not on my route.

As well as providing guided navigation, the system announces all "Danger areas" positioned in a cone located in front of the vehicle. It may provide an alert for "Danger areas" located on nearby or parallel roads.

Certain traffic jams along the route are not indicated in real time.

On starting, a few minutes may elapse before the system begins to receive traffic information.

In certain countries, only major routes (motorways, etc.) are listed for the traffic information.

This is perfectly normal. The system is dependent on the traffic information available.

The altitude is not displayed.

On starting, GPS initialisation may take up to 3 minutes to receive more than 4 satellites correctly.

Depending on the geographical environment (tunnel, etc.) or the weather, the conditions of reception of the GPS signal may vary.

This behaviour is normal. The system is dependent on the GPS signal reception conditions.

My navigation is no longer connected.

During start-up and in certain geographical areas, the connection may be unavailable.

Radio

The reception quality of the tuned radio station gradually deteriorates or the station presets are not working (no sound, 87.5 MHz is displayed, etc.).

The vehicle is too far from the selected station’s transmitter, or no transmitter is present in the geographical area.

The aerial is missing or has been damaged (for example while entering a car wash or underground car park).

The environment (hills, buildings, tunnels, basement car parks, etc.) is blocking reception, including in RDS mode.

This is a perfectly normal phenomenon, and is not indicative of an audio system malfunction.

I cannot find some radio stations in the list of stations received.

The name of the radio station changes.

The station is no longer received or its name has changed in the list.

Some radio stations send other information in place of their name (the title of the song for example).

The system interprets these details as the station name.

Media

Playback of my USB memory stick starts only after a very long wait (around 2 to 3 minutes).

Some files supplied with the memory stick may greatly slow down access to reading the memory stick (multiplication by 10 of the cataloguing time).

There may be an extended pause after inserting a USB stick.

The system reads a variety of data (folder, title, artist, etc.). This can take from a few seconds to a few minutes.

This is perfectly normal.

Some characters in information about the currently playing media may not be displayed correctly.

The audio system is unable to process certain types of character.

Playback of streaming files does not start.

The connected device does not automatically launch playback.

Track names and playing times are not displayed on the audio streaming screen.

The Bluetooth profile does not allow the transfer of this information.

Telephone

I cannot connect my Bluetooth telephone.

The telephone's Bluetooth function may be switched off or the device may not be visible.

The Bluetooth telephone is not compatible with the system.

Android Auto and/or CarPlay do not work.

Android Auto and CarPlay may not activate if the USB cables are of poor quality.

Android Auto and/or CarPlay do not work.

Android Auto and CarPlay are not available in all countries.

The volume of the telephone connected in Bluetooth mode is inaudible.

The volume depends on both the system and the telephone.

Ambient noise affects the quality of the telephone call.

Some contacts are duplicated in the list.

The options for synchronising contacts are: synchronise the contacts on the SIM card, the contacts on the telephone, or both. When both synchronisations are selected, some contacts may be duplicated.

The contacts are not listed in alphabetical order.

Some telephones offer display options. Depending on the settings chosen, contacts can be transferred in a specific order.

The system does not receive SMS.

Bluetooth mode does not allow SMS text messages to be sent to the system.

Settings

When the treble and bass settings are changed, the ambience is deselected.

When the ambience is changed, the treble and bass settings are reset.

Selecting an ambience imposes the treble and bass settings, and vice versa.

When the balance settings are changed, the distribution is deselected.

When the distribution setting is changed, the balance settings are deselected.

Selecting a distribution setting imposes the balance settings, and vice versa.

There is a difference in sound quality between audio sources.

To allow for optimal listening quality, the sound settings can be tailored to different audio sources, which can generate audible differences when changing source.

When the engine is off, the system switches off after several minutes of use.

When the engine is switched off, the system's operating time depends on the state of charge of the battery.

The switch-off is normal: the system automatically goes into energy economy mode and switches off to maintain an adequate charge in the battery.

The date and time cannot be set.

Setting of the date and time is only available if the synchronisation with the satellites is deactivated.

 

Settings
Audio settings Press Settings to display the main page. Select "Audio settings". Then select "Ambience", "Position"; "Sound", "Voice" or "Ringtone". Press "OK" to save the settings. The balance ...

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